Store Policy

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Welcome to Midas Touch

At Midas Touch, we are committed to providing quality products, transparent service, and a trusted shopping experience. By shopping with us, you agree to the following store policies.

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Orders & Payments

• We accept secure online payments and Cash on Delivery (COD) on eligible orders.

• Orders are confirmed only after successful verification.

• Midas Touch reserves the right to cancel or refuse any order due to pricing errors, stock issues, or suspicious activity.

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Shipping & Delivery

• We aim to process and dispatch orders as quickly as possible.

• Delivery times may vary depending on your location and courier availability.

• Customers will receive tracking details once the order is shipped.

• Delays caused by weather, courier services, or unforeseen circumstances may occur.

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Return & Replacement Policy

We want our customers to shop with confidence.

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Eligible Returns

Returns or replacements are accepted if:

• The product received is damaged.

• The wrong product was delivered.

• The item has a manufacturing defect.

• The product is missing parts or accessories.

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Return Conditions

• Return requests must be made immidiately.

• Products must be unused and returned in their original packaging.

• Items damaged due to misuse, mishandling, or normal wear are not eligible.

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Non-Returnable Items

The following items may not be eligible for return:

• Opened or used products.

• Personal use items.

• Clearance or sale items.

• Customized products.

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Warranty Policy

• Warranty coverage depends on the specific product and brand.

• Products with manufacturer warranty will follow the brand’s official warranty terms.

• Physical damage, liquid damage, improper handling, or unauthorized repairs are not covered under warranty.

• Customers may be required to provide proof of purchase for warranty claims.

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Refund Policy

• Approved refunds are processed after inspection of the returned product.

• Refund processing time may vary depending on the payment method.

• Shipping charges may be non-refundable unless the error was from our side.

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Product Information

• We try our best to provide accurate product descriptions and images.

• Slight variations in color, packaging, or design may occur depending on manufacturers and screen displays.

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Customer Support

For any questions, complaints, or support requests, customers can contact us through our Contact Page. Our support team will assist you as soon as possible.

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Privacy & Security

• Customer information is kept secure and confidential.

• We do not share personal information with unauthorized third parties.

• Payment information is processed through secure payment systems.

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Policy Updates

Midas Touch reserves the right to update or modify these policies at any time without prior notice.

Thank you for shopping with Midas Touch.